AMD Still Hasn't Provided Official Driver Support for Phoenix APUs with RDNA 3 iGPU
Jun-28-2023
AMD has been gaining a lot of attention recently with the introduction of its latest Ryzen 7040 'Phoenix' APUs for laptops, but not all the attention is positive. The company showcased the new chipsets at this year's CES event, with the official launch delayed from March to April. However, even after global shipping began in late May, AMD has yet to release official graphics driver support for the integrated RDNA 3 GPU, leaving some users in a state of concern.
Reports have emerged from early adopters of Ryzen 7040 APU-powered laptops about issues, including a recurring glitch where the GPU goes into sleep mode and doesn’t recover unless the laptop is rebooted. Such technical troubles, combined with the absence of a formal driver, are causing ripples of dissatisfaction among AMD's clientele, which is not the kind of attention AMD would like to attract following the highly anticipated launch.
In an even more bewildering turn of events, product support listings on AMD's official site reveal driver support for the older Ryzen 7045 'Dragon Range' and other past-gen APU lineups such as Rembrandt, Cezanne, and Mendocino. This situation leaves brand-new RDNA 3 GPU users without the same level of support, casting a shadow over AMD's customer service reputation.
Moreover, AMD’s RDNA 3 GPUs are not only used in laptops. Mini PCs featuring the new GPUs, which have been available since mid-May, also haven’t seen any official driver support. What’s perplexing is that the RDNA 3 driver scenario has been inconsistent throughout, with RDNA 2 users also being left out for months as AMD concentrated on RDNA 3 GPUs on the desktop front.
In conclusion, despite the initial performance of the AMD Phoenix APUs being lauded across platforms, the company's next crucial step should be the release of a well-optimized driver. This would unlock the full potential of the RDNA 3 GPUs and maintain AMD's positive momentum in the market while also addressing the concerns of its clientele. The hope is that AMD can rectify this situation swiftly to keep up with the promise of its innovative products.